๐Ÿ” Grievance Tracker

Track Your Grievance

Enter your reference number to check the current status of your submission.

Submit a new grievance โ†’
Example Tracked Cases

These are real submitted grievances. You can copy any reference number above and paste it into the search box to see how tracking works.

GRM-20260320-11042 โœ“ Resolved

Corruption ยท Chief demanding money to process land letter ยท Nairobi

GRM-20260325-55789 ๐Ÿ” Under Review

Abuse of Power ยท Government vehicle used for personal errands ยท Nairobi

GRM-20260328-33301 ๐Ÿ“‹ Acknowledged

Misconduct ยท Harassment of female residents at barazas ยท Nairobi

GRM-20260315-90012 โšก Actioned

Negligence ยท Flood disaster affecting 200 households ignored ยท Nairobi

GRM-20260401-77654 ๐Ÿ“จ Submitted

Service Delay ยท Good conduct letters not processed for 6 weeks ยท Nairobi

When you submit a grievance, you receive a unique reference number in the format GRM-YYYYMMDD-XXXXX.
Keep this number safe โ€” it is the only way to track your case.